Packs and memberships are non refundable.

You can visit any of our studios with one membership.

Our cancellation policy is 9 hours. Cancelling outside of 9 hours will incur no penalty.

Cancellation within 9 hours of your class will incur a $10 cancellation fee ($20 for no shows) for any direct debit memberships and unlimited months or for all packs (including intro passes) the session will come off the pass.

If a class is booked out you will be able to join the waitlist. You will be notified via text when you have been added into the class, you can select Yes or No however if you are added to the class and select not to do the class you will be charged a late cancel. If you do not respond it is assumed you will be at the class.

We suggest always taking yourself off the waitlist if you can no longer do a class. We always say add yourself to the waitlist as most likely you will get in. 

If you can not find your answers in our FAQ please send us a message and we will respond to you as fast as possible.